Question 1

SHIPPING

Accepted Answer

OUR mothership aka FRIENDSHIP is located in Brooklyn, NY.

For the moment, we only carry stationary and sticker inventory in-house, which we ship direct to you, and that you might find in a local gift shop.  The remainder of our offerings are available on a drop-ship basis, which means they are created once an online order is placed, and are limited to regions (mainly U.S. or EU-based) and dependent upon the reach of our trusted printing partners as we further explore our outreach.

Standard shipping time for U.S. orders will vary depending on your location and products: between 2 to 10 business days.  Our Sneakyboos do average a much longer wait time as those are made on demand and shipped direct from an international factory.

International shipping will be determined at the time of placing your order and vary per product. Puzzles are currently only available to US customers.

For all orders, you will receive an email with tracking notifications as soon as your purchases are shipped!  Please note that we recommend creating an online account so as to access your order and track shipping details.

Question 2

PAYMENT METHODS

Accepted Answer

We currently accept payments via Visa, Mastercard, Paypal, Google, Apple, Amex, Discover, JCB, Union Pay

Question 3

ORDERS

Accepted Answer

Once you place an order, you will receive a confirmation e-mail.  As soon as your order is shipped, you will receive an additional e-mail with tracking information.  To avoid any lost and overlooked e-mails, please create an online account to reference all your orders whenever needed. If you have any questions regarding your order, please never hesitate to e-mail us at orders@hellofathertime.com

Question 4

WHERE TO FIND US?

Accepted Answer

We're located in Brooklyn, and we'll soon be carrying our stationary and stickers in local specialty gift shops. So we will slowly update you here on those future locations. The remainder of our products are offered through drop shipping and will be shipped direct to your door.

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Hello Father Time

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